Unused minutes do not roll over to the next month. Each cycle resets your entire minute allowance, allowing for more predictable usage and helping us ensure a stable, high-quality calling infrastructure for all customers.
If you exceed your included minutes, your service continues uninterrupted, and you'll automatically switch to pay-as-you-go billing. Additional minutes are charged at the standard per-minute rate according to your plan. We never block or pause calls: Voice continues operating to avoid disrupting your processes.